1. How to submit a request

Email contact@radstar.biz with the subject “User Data Deletion Request”. Include your name, the email address associated with your account, and a clear description of the data you want deleted. Do not send passwords, bank details, identification documents, or other unnecessary sensitive information by email.

2. Verification and scope

We may ask for reasonable verification to protect the account and other people’s information. We will identify the relevant records, explain any scope limitation, and process the request within a reasonable period.

3. What deletion means

Where applicable, we will delete or de-identify personal data that is no longer required. Some records may be retained when necessary for legal, security, accounting, fraud-prevention, dispute-resolution, or other lawful requirements. Retained records will remain protected and will be deleted when the retention reason ends.

4. Confirmation and contact

We will respond to the request using the contact details provided. If you believe the response is incomplete, reply to the same email and explain the concern.

5. Privacy Policy and account/settings access

Read our Privacy Policy for more information about personal data. Before submitting a deletion request, you may revoke access for connected accounts or applications from your Account and settings or privacy settings, where that option is available, and sign out of devices you no longer use.

6. Request completion

Removing access does not itself delete data; submit the request to contact@radstar.biz so we can review and process it.